lost
So I was supposed to blog last week, but time got away from me, like it always does about everything.
I can't say that this will be as interesting as the post about Felice Dunas's questionable article, but it is tangentially related. It's about money.
I work at WCA. I make a good wage, and it's a good place to work. Basically, this is my job--it pays most of my really important bills--the expenses that I have to send a check in the mail to someone I don't know, or have met a hand full of times. I am soooo thankful for this, but in the end, I am disenfranchised from my labour, someone else owns it, and as such I do things their way, on their clock, etc. Also, it's not nearly enough to live on, I'm accruing more debt as we speak. With out this job at WCA, I'd have been forced to leave the profession at this point, so believe me, I am nothing but grateful.
I have, up until now, maintained a modest (at best) private practice PP--I have some issues with the use of BA or 'boutique acupuncture' in CAN, as most of my patients pay me $30 for their treatments, and my office is nothing but function, really. I average about 3-4 patients a week, which, I know is pretty sweet for someone who's been in practice all of 10 months, only 6 of which have been at my current PP. But, you can also do the math and see that this "makes" me minimal money--in fact I calculated it, so far I have made about $1 per hour at my PP. The very definition of "not sustainable".
Now, I don't need a whole lot of money and I could live like I am now indefinitely on what I'd make if I went full time at WCA, but I've got a mountain of debt, and what's more, I do want to have a house someday, and it would be nice if I could at least, partially retire someday. Not to mention the fact that even doing CA, 40 hours is an awful lot of acupuncture to be doing on a weekly basis. I was originally planning on writing my blog about the *true* cost of an acupuncture education, but it was a lot of numbers and VERY depressing.
So, there's an obvious solution here: open you're own CA clinic, stupid! Yeah, I had thought about it when I graduated, but I was too scared. However, now I've been doing CA longer than PP, so I could really do it! So, I start talking about it, get a preliminary business plan together (all the financials), and start scoping out people I graduated with to partner-up with. This happens in the space of about three weeks. I wanted to open a clinic in my neighborhood, a place I've lived for over 3 years now, where I shop, go out and generally spend most of my time (and money for that matter). I'm just starting to get serious enough to bring things to Lisa, Lupine, et al. when I get a phone call from someone about how she has been working on getting a clinic going in the exact same location. I don't mean same zip code--we're talking literally across the street from one another. Only thing is, she's got a building lined up and I've just started looking.
Things don't go in a happy direction here, people. While I was keen to team up, she wanted to do it her way and that was that. While I'm not happy about it, I do understand, things were left amicably. I'm an easy going guy, and I should have done this a long time ago, biddness is biddness as they say. However, it brings up an ugly reality of this revolution I've basically been watching from almost the very beginning--this is business and a huge part of any business is competition, even for the all embracing Community Acupuncture Network. Neither of us really seemed comfortable with the idea of having both clinics literally in the same neighborhood. So I thought about other places I'd like to live, and this being Portland, it turns out there's already one there, and I don't want to move anyway. Getting a comfortable distance from another clinic would require that I start it in a place that really isn't my community. I've not ruled it out, but these events have taken the wind out of some already very weary sails. This sort of stuff is only going to happen more and more as the movement gets bigger and bigger.
Most of CAN has focused on how we're not a threat to PP's as our markets are different. There is no doubt in my mind about that. There was a thread with VERY questionable analogies with Starbucks, etc. This was all speculative and ignored the the very important fact that there is already a widely accepted system of health care in this country--they're called MD's and they serve many different markets, albeit not in a sustainable way, but they are there, and will be there for the foreseeable future. Also, store/cafe staff is way more cost effective and fluid than acupunks. Last, but not least, trying a dark black drink that everybody has heard of (if not tried) will cost you a couple of bucks and 5 minutes to drink it, even a CA treatment will cost you $15, GETTING STUCK WITH NEEDLES and at least 20 minutes. There's a much bigger buy-in necessary. While I agree that having more acupunks in any given area is likely to make them all do better, I also see that our market is hardly unlimited. The other thing I see is that there's a lack of any data to back either perspective.
In this post I'm half whining and having myself a big ol' pitty party and half asking people for their opinions, and if they have facts and numbers, such the better.
Any ideas on population density per CA clinic?
Good ways to resolve situations like this?
It makes me think there could be a "smart growth" plan for CA in these areas where it has taken off (can you tell I've been Portlandized?).
Any ideas on starting a clinic that's really not in your community?
Thanks for reading!
--Matthew


Re: lost
get some acupuncture
LV8 and KD 10
and off you go
Re: lost
hi maria -
i was struck by your comment above: "don't be too picky about who you partner up with".
i am in the process of seeking out partner(s) for my new clinic and at times i am puzzled by what the next step is. when / how do you decide that person is the "right" one?(especially if you just met them). it feels a bit like some arranged marriage thing... do you have any wisdom to offer on this? maybe in another place on the forums, or your own blog post, since i think this is a very good topic for others as well.
thanks,
-tatyana
Re: lost
matt,
i think you should get outta town for the weekend---go to the coast and stop your whinin'.
back to the starbucks analogy...still lots of people out there who don't know about acupuncture. this is where the focus needs to be.
i don't claim to have answers, but what i can share with you is if you continue on this path you won't get anywhere. instead of focusing on the competition which is ego driven (insane), try focusing on what you want to experience. the most important thing is to have a clear vision in your mind of what you want a practice to look like and start making something happen. my favorite johnny cash song reads something like when you take one step, the lord takes two. he rides on every sea. i am not getting all religious on you but the message is clear.
working for wca is from my understanding a testing ground for people to get it and go out and start their own ca clinic. sounds like you have reached that point. you have all the support anyone could ever ask for....so get out there and make em' proud.
Re: lost
Hi Matt,
It might be useful to you to explore the market more: list the ways that the market for acupuncture is limited and then list the ways that it is unlimited. *Your* market will show up in those lists. When I went to a free business advising group called SCORE and they made me write a business plan, one component of the business plan is looking at the market, anaylzing the competition and your marketing strategies. Maybe there is a SCORE group in your area. THey are a bunch of retired biz execs who want to help people who are starting out. Their help and advice is free, so you have to pick through it, of course, to find what is valuable to you.
Another way to look at competition is assistance in advertising.
Sandy from Maine
Re: lost
Matthew -
Meeting Point and I (Denver Open) are only about 2 miles or so away from each other, but they due south of downtown and I am due east, which helps, but I do admit being a bit nervous about it at first.
I live a neighborhood south of where I work - where I'm working is currently transitioning from the 'hood, houses are getting pricey and the owner of the hair salon 2 doors down who grew up around there also laments not being able to afford to live there. But I am drawing people from all over the city, at the very least from neighborhoods surrounding the one I work in. I am also being welcomed as I have made a point of introducing myself to neighboring businesses, people as they are gardening, the city council woman (even tho it was an opponent's campaign manager who first told me about my space) for the district, etc. It really does help, and my efforts have been recognized
Re: lost
matt. i sort of understand your frustration, but let me tell you what i truly believe in: Community Acupuncture is not competitive business. I know it is weird to think it, since it is business and business is about having clients and if someone else already has clients in your neighborhood then there are less clients for you... right?
but NO! i don't think it is that way, unless you want it to be.
there is the coffee shop analogy, which i quite like and agree with.
but there is also the massage therapy analogy... how many LMTs are working within 10 blocks of your ideal clinic space? probably about 10. and they are all in business, charging anywhere between 60 and 80 dollars per massage. one is not taking clients from the other, because people will find "their people". in other words, if you opened a clinic within a mile of BCA, i might lose a minimal number of patients to your clinic, and that would be fine, because those people would chose to see you because they resonate more with you and therefore will benefit more from your treatments. furthermore, you being there would no doubt gain me a bunch of patients, because having two clinics in one neighborhood makes people think that they should be getting acupuncture, like every body else (why else would there be 2 clinics in one neighborhood?)
so, don't be discouraged. don't be too picky about who you partner up with, and just go ahead and do what you wanna do.
maria